If you have a question about your membership, legal support, rewards or AML checks, you may find the answer below.
If you would prefer to speak to someone, contact us and we will respond within 24 hours.
Our guides are designed to help you understand what to consider, what questions to ask and what steps you may want to take next.
Clear information. Practical direction. No unnecessary jargon.
Your Lifetime Legal membership begins automatically the day after your AML call. There is nothing you need to activate.
There is no member portal to access your legal support. The only login required is for your rewards platform, where you create your account separately.
Your membership includes access to legal support, mover protection during your transaction and a rewards platform that helps you save money throughout the year.
You can submit an enquiry or request a call back. We will route your enquiry to the correct team and respond within 24 hours.
Once your membership has started, you can create your account on your rewards platform and begin browsing available offers.
The platform includes savings across everyday categories such as shopping, household bills, travel, leisure and more.
Submit an enquiry and select Membership or Other. We will help you resolve the issue quickly.
You will receive a response within 24 hours outlining next steps or requesting any additional information needed.
Support focuses on personal and family legal matters, including wills, inheritance planning, powers of attorney, landlord tax advice and conveyancing through a selected panel.
No. We route your enquiry internally to the appropriate specialist so you are directed to the right place from the start.
Mover Protection provides reassurance during your property transaction in case your move does not complete due to qualifying circumstances.
It applies during the moving period after your membership has begun. Full terms and conditions apply.
Submit an enquiry and select Mover Protection. We will explain how it applies to your situation.
Lifetime Legal is introduced at the AML stage of your property transaction. Your membership begins automatically the following day.
Yes. Anti Money Laundering checks are a legal requirement in property transactions to verify identity and reduce the risk of fraud.
our information is managed securely and in accordance with data protection regulations. You can read more on our Privacy and Legal page.
If your question is not covered above, we are happy to help.
Submit an enquiry or request a call back and we will respond within 24 hours.
