Mover Protection is an exclusive benefit for our Lifetime Legal members. Unlike insurance we have complete discretion on paying out on claims.
We are delighted that we pay out on over 80% of eligible claims.
When buying or selling a property, you often incur costs before completion. These may include legal fees, survey fees and other transaction-related expenses.
If a transaction falls through for reasons outside your control, those costs can feel frustrating and unsettling.
Mover Protection exists to provide a layer of reassurance at a time when uncertainty is part of the process.
Mover Protection applies during the moving period, beginning after your membership activates.
It is intended to support you if your transaction fails due to qualifying circumstances, as outlined in the full terms and conditions.
If you are unsure whether your situation may fall within scope, submit an enquiry and we will guide you through the details clearly and calmly.
The moving process already comes with enough to manage. Mover Protection is designed to ease concern, not introduce complexity.
If you need clarification about how it works, what it covers or how to proceed following a change in circumstances, let us know. We will respond within 48 hours with clear next steps.
If your property transaction falls through for a qualifying reason outside your control, Mover Protection may help with some of the costs you’ve already paid.
Each request is considered individually under the full terms and conditions. Submit an enquiry and the team will explain what information is needed and guide you through the next steps.
Mover Protection sits alongside your ongoing legal support and access to the rewards platform.
Together, these benefits are designed to give you confidence during your move and practical value beyond it.
The aim is simple. To help you feel supported at a time when many things are still in motion.
